Cancellation Policy
Arz Salon requires ONE of the following:
1-A credit card on file for all bookings. Cancellations must be outside of the 48 hour window of scheduled appointments (excludes Sundays) to avoid being charged. No exceptions.
2- Gift Card on file to cover cost of scheduled services.
3- Online booking or prepay
Cancellations outside of 48 hours – No Charge
Within 48 hours- 50% of scheduled services will be charged with a minimum of $40
Within 24 hours -100% of scheduled services will be charged with a minimum of $40
We require 48+ hour notice when canceling a reservation. You will receive two reminders (one the day you schedule and 2 days before your scheduled appointment) to ensure that you can reschedule if needed. Online appointments canceled with less than 48 hours’ notice will forfeit 100% of the payment made at booking. Payment will be non-transferable and non-refundable.
Call to book an appointment or to purchase a gift card: 440.327.0888